FAQ

Parents area

  • Is the information completely free for parents?

    Yes, MyNursery is completely free to consult for everyone and without content limit.


  • Does MyNursery depend on an official organization like ONE or Kind&Gezin ?

    No, MyNursery is a completely independent new player.

    Although our goal is to provide you with the latest and most accurate information, we simplify here the technical, regulatory and regional differences in order to facilitate the operation of the site. However, you will find links to official organizations in order to be able to find all the most accurate, updated information.


  • How does the calculation of free places in the nurseries work?

    MyNursery is based, via the information provided in real time by our partners, on the planned release dates of the children, the places of reception. The calculation is made between today's date and the children's exit date. The result is displayed in different blocks on the map or list:

    • Free places
    • Places with limited part-time slots
    • A place within 3 months
    • A place within 4 to 6 months
    • A place within 7 to 9 months
    • A place within 10 to 12 months
    • A place for more than 12 months or full

  • What is the difference between a free place and a part-time place?

    The free place is assimilated to a “full-time” place for the child, i.e. almost every day.

    Part-time slots are mornings or afternoons that are still free, where partial call duty could be accepted. (These periods should be checked with the nursery)


  • Can I save my searches to resume them later?

    Yes, via a secure and free personal space (top right of the menu). All you have to do is add the chosen partners by adding them to the favourites.

    Any type of partners can be saved (nursery, store, nanny, service)


  • Can I reserve childcare places directly from MyNursery?

    No, MyNursery provides you with contact information and available places in partner daycares. You then have to make a selection, according to your criteria and contact the latter(s), once your choices have been established.

    YOU are the best person to CHOOSE your place of care for your child!


  • Can I look for partners in a place other than near my home?

    Yes, MyNursery is designed to geolocate you (if you agree *) to make it easier for you. You can also search by city or postal address. This allows you to find partner places, near your home, your parents' house, your work or even on a route between them...

    * This information is neither consulted nor shared and is deleted within a period of time in accordance with GDPR regulations.


  • Are all the places of reception listed on MyNursery?

    Unfortunately not, it will take some time for this tool to be fully effective. Only partner advertisers will be accessible with their full contact details. Whether for a childcare service or for a reception centre, only the points shown in color on the map are partners.

    The points referenced in gray are places known to carry out a type of activity useful to parents. These places are displayed there, as an indication but are not yet partners.

    Our first challenge was to set up this project, the second is in progress, to make it widely known to everyone, so that everyone can take the measure of the usefulness of such a tool and that it becomes a reference in this field.


  • How can I find a specific service for early childhood or parents?

    All you have to do is check the “childcare service” box to select only that category and type a keyword in the search engine above. The services offering what you are looking for will be displayed (expl: "internship" or "montessori") according to what the partners have entered in their description. To choose something else, erase the word and enter another one. It's as simple as that.

    This search principle works for all categories in MyNursery.

Advertisers area

  • For whom is MyNursery reserved as advertisers?

    MyNursery is a digital directory dedicated to all early childhood actors. Whether you are a freelancer, a company, an ASBL or a community, you have come to the right place.

    MyNursery is divided into 4 types of advertisers according to their services offered, childcare places ((co-)homecare and crèches), childcare article stores, nannies at home (no babysitter) , early childhood services (language courses, sports, motor skills, baby swimmers, babywearing lessons, parent-child assistance, Montessori practice, medical or paramedical specialist and many others...)


  • What is the duration of a subscription as an advertiser?

    The standard subscription is valid immediately after payment, for a period of one year.

    Occasional promotions may extend the period or decrease the price depending on the case.


  • Does MyNursery pay for advertisers?

    Yes, registration as an “advertiser” is chargeable, but the price has been reduced to the maximum to allow everyone to take advantage of this tool and to offer parents a real mine of solutions!


  • What does MyNursery bring me compared to other sources of research, even free?

    This platform aims to bring together all early childhood actors in one place, to provide parents and future parents with an overview of early childhood actors, all sectors combined, in a single search. In addition, the interface is made to be clear, complete and allows your future customers to discover, find and share your skills with other parents.

    Our first challenge was to set up this project, the second is in progress, to make it widely known to everyone, so that everyone can take the measure of the usefulness of such a tool and that it becomes a reference in this field.


  • Can this subscription be deducted as professional expenses?

    Yes, it is a form of advertising for your business. So these costs are 100% deductible and for advertisers subject to VAT, this VAT is also 100% deductible.


  • Is there a right of withdrawal?

    Yes, although in B2B it is not compulsory, a period of 14 days allows you to change your mind and be reimbursed at 100%, whatever your status. (self-employed, company, ASBL, etc.). Your trust is important to us.

    Beyond that, unfortunately free retraction will no longer be possible.


  • How can I modify my data displayed once a MyNursery partner?

    A secure space, dedicated to advertisers, allows you to modify all your information, your photos, your contact details, your schedules and, for the nurseries, the management of the places as well as the dates of exit of the children (not visible to the public ). All this in real time, you save your changes and it is available immediately, no validation time, no waiting time, you are the manager and the decision maker.


  • Can we offer “jobs” on MyNursery?

    Yes, only intended for rnurseries (for the moment), you can offer a workstation in this one. Job search will be available through a dedicated filter option. Another unique opportunity to network in an area that is sometimes less visible!


  • A “non-partner” marker (grey) is shown on the map with your probable coordinates?

    In order to help parents, we have cross-referenced as much publicly available data as possible to map out as many existing places as possible.

    If a “non-partner” point on the map represents your company, you have two choices:

    • You want to become a partner of MyNursery, you just have to register and we will delete the old point.
       
    • If you no longer wish to be listed in our database, use the “unsubscribe” link at the bottom of the site page and complete the email form to remove yourself from the database.

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